Monday, November 30, 2009

A Long Malaysian Story of Contractors

This article is too important not to be read by more people. It is

written by Koon Yew Yin. Who??? Well, if you like Mudajaya, IJM or

Gamuda, Mr. Koon was one of the founders for all three companies. We

certainly do not need more contractors - we must ensure that our

resources are put into creating value to industry and economy, not

creating layers after layers of profits being hived off.

The article was taken from Center For Policy Initiatives:

http://english.cpiasia.net/Article by Mr. Koon can be linked to:

http://english.cpiasia.net/index.php?option=com_content&view=article&id=1783

:bumiputera-contractors-a-wasteful-national-mission-to-date-&catid=211:koon-

yew-yin&Itemid=156

Note on the Author

I am a 76-year-old chartered civil engineer and one of the founders of

the three larger construction companies listed in Bursa Malaysia.

These are Gamuda Bhd, Mudajaya Group Bhd, and IJM Corporation Bhd.

I was a member of the Board of Engineers, Malaysia for three terms. I

was also on the Sirim Board responsible in writing the Malaysian

standard specifications for cement and concrete. In addition, I was

the Secretary General of Master Builders Association, Malaysia for

nine years.


These days, I am completely retired. My intention in writing this

article is honourable. Many people may not like reading what I have

written and the truth may be difficult to accept. Nevertheless, this

is my considered analysis for the benefit of my country, the

Bumiputera contractors and the construction industry.

-------------------------------------


Written by Koon Yew Yin


Wednesday, 18 November 2009

It is an indictment of our system that IJM is able to compete

internationally for contracts but yet is required to work as a

sub-contractor to Bumiputera companies on the North-South Highway in

Malaysia.

On Oct 25, 2009 our Second Finance Minister Ahmad Husni Mohamad

Hanadzlah said that government has vowed to cut down on wasteful

spending to lower its budget deficit and all major public projects

must go through the open tender system.

Earlier, the Auditor-General's report for 2008 revealed continuing

financial management weaknesses at every level of the government.

Delays in project completion seem to be a perennial problem and the

lack of oversight by various ministries and departments in the

procurement of goods and services continue to cost the government

hundreds of millions of ringgit.

These statements indicate perhaps that our Prime Minister Najib Razak

may want to reverse his announcement on January 9 in Kuala Teregganu

that the government would always look after Class F contractors. (Non-

Bumiputeras cannot register as a Class F contractor).

The government had in fact already set aside RM900 million, which was

RM300 million more than last year, for works to be undertaken by Class

F contractors this year.

Producing competitive Bumiputera contractors

As reported on May 1, 2005, Malaysia had one contractor for every 614

persons. Most likely there are more contractors by now. This ratio is

again likely to be amongst the highest in the world and is obviously

costing the public a significant amount of money besides affecting our

overall economic performance.

I would like to pose a few questions which may appear unkind or

insensitive but nonetheless need to be asked.

Out of hundreds of high-rise buildings in Kuala Lumpur does anyone

know of any Bumiputera contractor who has won any of the building

contracts through an open competitive tender process? Out of hundreds

of kilometers of highway in Malaysia, can any Bumiputera contractor

who won any part of the highway contracts through open tender be

identified?

The answer to the above questions unfortunately is in the negative.

The evidence is that all the government's well-intentioned efforts in

trying to produce competitive Bumiputera contractors since 1957 have

failed.

Why this has happened needs to be openly discussed rather than swept

under the carpet. In this note, I share my experiences as a contractor

and my knowledge of why Bumiputera contractors have failed in the past

and what needs to be done by the government to correct this unhealthy

situation.

Facts of life in the contracting business

Contracting is a very difficult business yet it is so easy to register

as a contractor.

To register as a Class F contractor one has only to show that he has

RM5,000. He does not even require a pass in Lower Certificate of

Education (LCE). But it will take at least 10 years to learn how to

overcome all the inherent difficulties and become competitive and

efficient. Continuously giving out lucrative and over-priced contracts

without open tenders will only make the recipients less competitive.

Secondly, studies have shown that there are more failures and

bankruptcies in contracting than in any other business, and also

almost all construction projects are NOT completed within the original

scheduled time.

The delay will cost the contractor more and that is why you can often

see uncompleted buildings and abandoned projects which have been

undertaken by inefficient contractors. There are many reasons for this

peculiar phenomenon.

1. Open tender system

Although this system is the best way to ensure completion of any

project/contract at the lowest price, it is the most difficult

obstacle any contractor has to face in the real competitive world. He

must know his business very well and be efficient to face the open

competition all the time. Like a good athlete, he has to keep fit and

constantly be aware of the market conditions and his competitors.

There is a classic saying, 'a cheap thing is not good and a good thing

is not cheap'. But contractors always have to produce good work at the

cheapest price.

In order to submit the cheapest tender, the contractor must be very

optimistic in all his assumptions to get the cheapest rates. He must

assume that he will not encounter any cash flow difficulties and that

he will always get his progress payments on time to pay his creditors.

He must also assume that he will not encounter any difficulty in

getting all the required materials on time to avoid any delay and also

that there are ample workers for him to pick and choose from.

Furthermore, he must also assume that the heavens will be kind to him

and he will not meet any inclement weather during construction.

Invariably, many of these assumptions are proven wrong and thus

completion delayed, and the infrastructure will cost more to complete

than provided for in the contract.

2. The importance of teamwork

Teamwork is important in all business endeavours. It is more so in the

contracting business. Every contractor must realise that his success

is not going to be determined by his own knowledge, talent or

abilities. It is going to be determined by his ability to develop a

great team. Those who are closest to him will help determine the level

of his success.

Every efficient contractor must have a reliable team comprising

managers, sub-contractors, material suppliers, foremen and skilled

workers. All the team players must cooperate with one another, bearing

in mind that the main contractor's survival depends on their

contribution. Their main goal must be saving cost. If they cannot

complete the contract within the tender price, all of them will also

be affected.

3. Construction material pricing

There was no material price escalation clause in the conditions of

contract before I became the Secretary General of the Master Builders

Association. During the unprecedented oil crisis, building material

prices shot through the roof. As a result, many contractors could not

complete their contracts for schools and other projects. After several

appeals the Public Works Department (PWD), now known as Jabatan Kerja

Raya (JKR), eventually allowed only cement and steel for price

variation reimbursement.

This was only a partial solution as hundreds of other items were excluded.

Without a protective price fluctuation clause for the other items,

contractors are exposed to risk. At the same time, knowing that they

have to undercut their competitors during the tender process,

contractors would normally under-price to achieve the lowest tender.

Invariably, most materials would increase in price due to inflation

and other reasons. Contractors require many years of experience to be

able to anticipate such price changes and to make adequate provisions

for them whilst at the same time not overpricing their tenders and

losing the bid.

4. No contract is exactly the same

No two high-rise buildings in KL are the same.

Construction of a building, a bridge or a stadium is always akin to

making a prototype. The process is much more difficult than

manufacturing any product where there is repetition. For example in

making cars, the first prototype and the initial few cars may be more

difficult to make but once everyone gets used to the routine, the

manufacturing process will normally proceed smoothly.

However, in the construction of buildings or any civil engineering

works, there is very little repetitive work. Every construction site

is different and most of the people involved have never worked

together before.

On top of this, there may also be inexperienced supervisory staff that

can create a lot of difficulties for the contractors. Invariably, by

the time all parties get used to the routine, the scheduled time is

over.

5. Financing

Most contractors do not have sufficient capital to finance their

undertakings.

Contractors generally do not have fixed assets like most

manufacturers. They usually do not have land and buildings but,

instead, they have construction equipment. Unfortunately, banks do not

accept these moving assets as collateral for a loan. Without bank

financing, contractors will obviously find it more difficult to

undertake their business.

Beginning at the bottom: The key to success

I have provided some insight into why contracting is not a business

that is as easy or profitable as it is commonly perceived to be.

There are other factors explaining why or how some of the most

successful tycoons associated with the building or construction

industry have managed to get where they are.

Firstly, it should be noted that the majority of listed companies were

started by Chinese merchants most of whom incidentally did not have

tertiary education. For example, Lim Goh Tong of Genting began his

working career as a scrap iron dealer and a contractor; and Yeoh Tiong

Lay of YTL Corp. started off as a small contractor.

Generally, Bumiputeras are not interested in working long hours in

managing small businesses earning marginal profit. Because of the NEP,

many have hopes of securing permits or concessions for big deals so

that they can become instant millionaires. There are relatively few

Bumiputeras involved in small and medium-scale enterprises (SMEs).

More Bumiputeras should follow the humble footsteps of the Chinese to

become traders and merchants for building materials and similar goods.

The business skill they can learn from these humble beginnings will

carry them a long way. I am very sure some of them will eventually

become good contractors and successful businessmen if they learn the

trade at the bottom and not try to parachute into the contracting

business.

The importance of skilled workers

Although there are already many Bumiputera engineers unable to find

employment, most of the universities are still producing more and more

engineers every year. But without a sufficiently skilled workforce,

all the engineers in the world would not be able to complete a single

project.

There are so few Bumiputera construction foremen, carpenters and other

skilled workers. If you were to go into any building construction

site, you would see the truth of what I am saying. How many Malay

carpenters have you seen in KL?

Without skilled Bumiputera workers, it would be more difficult for

Bumiputera contractors to succeed. In fact, most of the Chinese

contractors started as apprentices and rose from the bottom to become

successful contractors. More Bumiputeras should be encouraged to work

as apprentices in construction sites. This is a necessary good

practice to produce really good Bumiputera contractors.

The role of trade schools

There should be more trade schools and more Bumiputeras should be

encouraged to learn construction skills like carpentry, welding,

plumbing, bricklaying, etc. Very soon, skilled tradesmen will be able

to earn more than degree holders as is the case in Australia or

England.

The government should build more trade schools and not hesitate to

offer scholarships to Bumiputeras to be trained in these trade

schools. Presently, the construction industry is not short of

engineers but it is very short of skilled workers and supervisors. If

more Bumiputeras are properly trained in various crafts and blue

collar skills, some of them will go on to become good contractors.

Time and more time

They say Rome was not built in a day. It is easier to produce

engineers, doctors and other professionals than to produce efficient

and competitive contractors who do not need government financial aid.

Just giving out lucrative contracts to Bumiputeras is not the answer;

in fact it is counter-productive as it simply makes them more

inefficient and less competitive.

IJM Corporation Bhd has taken more than 40 years to attain a

competitive level of competence. The record shows that IJM has secured

on competitive tenders five toll road concessions in India. Three are

currently in operation and two are under construction. The total

length of the roads exceeds 1,000 kilometres, longer than our

North-South Highway.

In addition, IJM completed a toll bridge in Kolkata and sold its

interest for RM65 million profit after a short period of three years.

IJM is also a very reputable LRT builder, having to date completed

15km of the elevated sections of the New Delhi Metro and it was

recently awarded another 8km.

Based on open competitive tender, IJM won the contract to build the

tallest building, a prominent future landmark for the Delhi

Municipality, in New Delhi.

It is an indictment of our system that IJM is able to compete

internationally for contracts but yet is required to work as a

sub-contractor to Bumiputera companies on the North-South Highway in

our own country.

Conclusion: Half-baked contractors are not in our national interest

Contracting is one of the most, if not the most, difficult business

and it takes a very long time to produce competent contractors.

It is very dangerous to quickly produce half-baked ones as they will

soon find themselves in financial difficulties and require bailouts.

The bankruptcy record shows that a large number of debtors are

Bumiputera contractors with many of them unable to pay back the loans

given by government-controlled financial institutions.

The government must change its methods and policies which have proven

unworkable. There is no urgency in producing more Bumiputera

contractors as many of the key industries e.g. the banks, plantations,

motor vehicles, taxis, rice etc are already under the control of

Bumiputeras.

Our government must not be narrowly communalistic and should make use

of all the groups, irrespective of race, that are more efficient in

the contracting business.

Giving out contracts without a full tender process is akin to

corruption. I urge the government to stop this corrupt practice and to

utilize the savings from these enormous sums to implement the options

suggested above.

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